If something doesn’t fit or isn’t right, you can exchange or return it within 7 days of delivery.
What can be returned
- Items must be unused and unwashed, with the original tags attached.
- Sale items can be exchanged for another size, but not refunded.
- Beanies, caps and mugs cannot be returned for hygiene reasons, unless they arrive damaged.
Exchanges
Need a different size? Your first size exchange is free: we send the new size and collect the old one at the same time. If the new size is out of stock, we refund you instead.
Refunds
Once we receive the item and check it, we send your refund within 5 to 7 working days by bank transfer or Easypaisa/JazzCash. The delivery charge is not refunded unless the item was faulty.
Damaged or wrong item?
Sorry about that. Tell us within 48 hours of delivery with a photo, and we will replace it or refund you in full, including delivery.
How to start a return
Open the chat in the bottom corner, say you want to return or exchange an item, and share your order number. Our team will arrange the pickup.